Discover how Mintsoft has helped to support our clients

What are the most common challenges associated with order fulfillment, and how can they be addressed? In short, implementing a cloud based order management system (OMS) and automating all processes associated with picking, packing and shipping an order is the best way to avoid costly errors and to be as efficient as possible.

New research from Mintsoft analysed thousands of monthly Google searches in the UK from people searching for advice regarding a missing or delayed delivery, to determine which areas are suffering the most in regards to delivery delays. With 63,660 searches per month in the UK, the industry as a whole is failing to meet customer expectations, despite the ever-increasing demand for excellence in delivery. 

Having a website and a fast internet connection to serve your customers is no longer enough - technology is changing the way businesses run their operations today. Whilst there is often hesitancy to make the shift to implementing technology to improve operations, it offers many long term benefits by boosting overall production efficiency when receiving, picking, packing and shipping orders to customers.

There are many features and terms to be aware of if you are considering implementing an automated WMS (Warehouse Management System) or OMS (Order Management System) or looking to upgrade your existing one. Mintsoft has compiled a comprehensive order management glossary with the words and functionalities to be aware of – or to simply learn more about.

Having analysed data from Indeed for all the vacancies for warehouse operatives, Mintsoft found that London – which has 233 openings – is the UK location with the highest number of vacant warehouse operative jobs and the area with the biggest shortage. With 219 job vacancies, Bristol is second, followed by Birmingham and Northampton.

As the e-commerce boom continues to grow, meeting customer demand and exceeding expectations when it comes to fulfilment and shipping time is an important aspect for both online retailers and logistics partners.

With the current e-commerce boom, online sellers are facing additional challenges such as supply chain issues and increased customer demand and expectations. If you sell online, it’s likely that you’re stacking up unimaginable volumes of sales on your marketplaces. If this is the case, your next first step could be using an E-commerce order management system – known in the trade as an OMS - to support your fulfilment processes. Find out more about the most common signs you're probably ready to implement an OMS as well as the benefits offered by this type of technology.

The UK has not been part of the EU’s single market for almost a year now, but despite this the additional regulations imposed for shipping goods to and from the EU are still causing some confusion for those involved in selling and fulfilling business to consumer sales between the UK and remaining EU countries.