Support portal

Customer Success Plans 

Helping you to achieve more.

Supporting your success

As Mintsoft is an Access Group product, you have the opportunity to receive ongoing support through a choice of dedicated Customer Success Plans

We want your business to thrive just as much as you do – which is why we are dedicated to setting you up for success, even after you’ve onboarded with Access products. We’re here to support you at every stage of your journey.

Pick, pack and ship your way to success with Mintsoft


Courier integrations


Online shopping platform integrations


3PL and Fulfilment customers


Online retail customers

Want to know more? 

We understand that everyone requires a different level of help and support throughout their journey, which is why we don’t just have 1 Customer Success Plan, we have 3: Essential, Standard and Premier.   

From access to a library of recorded webinars and online user communities, to a designated customer success manager, each plan has different features and levels of engagement. Explore the different plans and discover how you can reach your goals faster with practical advice and guidance. 

Meet the Customer Success Managers

Get to know a little more about your Customer Success Managers, why they love working with Mintsoft users and how they can help you get the most of your order fulfillment system.