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Stay up to date with all the latest news, guides and industry leading thought pieces from our dedicated subject matter experts.

Optimise Your Delivery Strategy
Delivery Complaints Across The UK: How To Optimise Your Delivery Strategy
New research from Mintsoft analysed thousands of monthly Google searches in the UK from people searching for advice regarding a missing or delayed delivery, to determine which areas are suffering the most in regards to delivery delays. With 63,660 searches per month in the UK, the industry as a whole is failing to meet customer expectations, despite the ever-increasing demand for excellence in delivery. 
Increase Ecommerce Revenue
Online Retailers
Tools, Trends and Technologies to Increase E-commerce Revenue
Having a website and a fast internet connection to serve your customers is no longer enough - technology is changing the way businesses run their operations today. Whilst there is often hesitancy to make the shift to implementing technology to improve operations, it offers many long term benefits by boosting overall production efficiency when receiving, picking, packing and shipping orders to customers.
by Jordan Westley, E-commerce and OMS Expert
A Z Order Management Dictionary
The A-Z of Order Management: Terms and Definitions You Need To Know
There are many features and terms to be aware of if you are considering implementing an automated WMS (Warehouse Management System) or OMS (Order Management System) or looking to upgrade your existing one. Mintsoft has compiled a comprehensive order management glossary with the words and functionalities to be aware of – or to simply learn more about.
by Danny Lawson, E-commerce and Fulfilment Specialist
Adobestock 151809562
This Is Where There Are the Biggest Shortages of Warehouse Operatives in the UK
Having analysed data from Indeed for all the vacancies for warehouse operatives, Mintsoft found that London – which has 233 openings – is the UK location with the highest number of vacant warehouse operative jobs and the area with the biggest shortage. With 219 job vacancies, Bristol is second, followed by Birmingham and Northampton.
by Rob Hodgson, WMS and E-commerce Fulfilment Expert
Benefits Of An Order Managment System
10 Key Benefits Offered By An Order Management System
As the e-commerce boom continues to grow, meeting customer demand and exceeding expectations when it comes to fulfilment and shipping time is an important aspect for both online retailers and logistics partners.
by Jordan Westley, E-commerce and OMS Expert
Online Retailers
Why Online and Multi-Channel Sellers Should Consider Implementing An Order Management System
With the current e-commerce boom, online sellers are facing additional challenges such as supply chain issues and increased customer demand and expectations. If you sell online, it’s likely that you’re stacking up unimaginable volumes of sales on your marketplaces. If this is the case, your next first step could be using an E-commerce order management system – known in the trade as an OMS - to support your fulfilment processes. Find out more about the most common signs you're probably ready to implement an OMS as well as the benefits offered by this type of technology.
by Jordan Westley, E-commerce and OMS Expert at Mintsoft
UK To EU Import
Shipping Management
Selling Goods From The UK To EU: What Are Sellers Now Expected To Do?
The UK has not been part of the EU’s single market for almost a year now, but despite this the additional regulations imposed for shipping goods to and from the EU are still causing some confusion for those involved in selling and fulfilling business to consumer sales between the UK and remaining EU countries.
by Ian Hart, Senior Product Manager
Digital Invoice Blog
How Digital Invoicing Can Help Offer A Better E-commerce Experience
With peak season upon us and no sign of the E-commerce boom settling down anytime soon, it’s no surprise that E-commerce businesses are struggling to keep up with demand. Paired with increased consumer expectations, and challenges such as supply chain problems and driver shortages, working smarter and not harder has never been more pivotal. As many e-commerce businesses look to streamline their processes to keep up with demand, one element that may have been forgotten about is digital invoicing.
by Jordan Westley, E-commerce and OMS Expert
Order Management Checklist Blog
Order Management
10 Tips For Choosing The Right Ecommerce Order Management System
Order management systems offer a wide range of benefits. Whether you’re operating a warehouse, 3PL, or Ecommerce business, order management systems can help improve the customer experience by streamlining fulfilment and shipping processes and providing omnichannel functionality.
by Jordan Westley, E-commerce and OMS Expert
Peak Season Checklist Blog 1 915X519
Online Retailers
A Checklist For Managing the Peak Season Smoothly
Peak season can be one of the most rewarding – and at the same time – most stressful times for E-commerce. As new online purchasing habits collide with peak season sales, online retailers can expect larger shipping volumes, carrier capacity issues, rising transport costs, and delivery delays.
by Dan Lawsons, E-commerce and OMS Expert
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