E-commerce Peak Season Benchmark Report
Delve into Black Friday and peak season data insights from Mintsoft's analytics and a recent customer survey.
Our findings show
%
have experienced a stock-out
%
increase in orders processed per operative
%
experienced increased time to dispatch
%
of users had increased carrier costs
E-commerce peak season insights
Since 2019, the value of online retail sales in the UK, during November has risen by over 60%. In recent years, November has seen around £3 billion in online sales.
As the 2024 peak season approaches, we have performed a data deep-dive to identify the trends our customers are seeing during Black Friday.
This report covers:
- Order volume growth
- Stock management challenges
- The importance of your workforce
- Order processing KPIs
- UK carrier trends
Other resources
Insights at a glance
See a selection of insights from this peak season benchmark report.
Take a glimpse at the impact peak season has on UK retail sales, order volumes, KPIs and the cost of carriers.
Optimising Supply Chain Fulfilment
Watch our panel discussion with experts from YF, Diamond Logistics, Starlinks Global & Candy Kittens. They explore the findings from this report and discuss how businesses can optimise fulfilment despite seasonal peaks and supply chain disruptions.
Peak Season Checklist
Are you busy preparing for the upcoming peak season?
Get a free copy of our handy checklist to begin ticking those important planning tasks off the to-do list.
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