Hi, everybody. Thanks for joining us today for a mint soft Amazon FBA overview, which I'm sure everybody has been very excited to see. We have still got quite a few people registered today and people are still joining.

So I'm just going to stay on the screen a little bit longer and just give people time to arrive. So yeah, if you can just bear with us. Yep. Still quite a few people joining, so thank you for the just waiting with us.

We have got a lot of people joining today. So, yeah, thank you for sort of staying on hold. But it seems like everyone's excited for seeing FBA. They're looking to slow down a little bit. So I'll just move on to the next slide, as I'd like to just take a little bit of a sound check and check that the people that are on can hear me. So there will be a toolbar on the right hand side of your screen and there's a little icon for a hand, if you wouldn't mind just clicking that, just so that I can check that the sound is working ok. I'd also just like to let you know that we will be playing a video in today's webinar, done by our product manager, Luke, so computer audio is the best if you are, if you do start to struggle when it moves over to the video.

That’s brilliant, we've got loads of people waving away at me there, so my sound must be working, which is good.

And we look to have had some more people join, which is good. And so, yeah, on the next screen here, just want to let you know that myself, Lauren Robson is on today for today's webinar.

So I look after our standard success plan customers. We also have Kate, who will be speaking a little bit later and she looks after our premiere success plan customers, so I just wanted to sort of introduce ourselves so that you knew who was speaking today.

And then. Yes. So here's just a quick agenda. So we're basically showing you the new Amazon FBA features that are coming to Mintsoft, we’ll be showing you how these works. We'll be showing you the improvements that this will make to order processes for yourselves and also you know, what's coming next with it, obviously it’s ever growing and we just want to show that enhancement to you.

So it looks like everybody has joined or slowed down. So I'm going to pass over to Kate now. Okay. Thanks for joining everybody today. I hope you find the information that we're going to share today useful and hopefully it's going to bring some positive improvements to your business model.

The development team have worked tirelessly on this new module, introducing the Amazon FBA fulfilment solution, and we hope that what you'll see today in the video provided by Luke Owens, the Product Manager for Mintsoft, will prove as a positive enhancement to the platform itself.

So we are actually going to have a Q&A as well. So if you have any questions that you'd like to raise following the video, then please leave them in the webinar toolbar and we can cover those in a Q&A document that will be forwarded out after the webinar.

So we can actually change over to the video screen now. Please bear with us, because I'm may be just up probably ten second or so delay when we change over to that.

But hopefully you'll now find all of the information on our new solution here for Amazon FBA coming shortly. Thank you.

Hi everybody. And thanks for joining today. For those of you that don't know me, my name is Luke and I look after the fulfilment products here at The Access Group.

Today we're going to talk through the Amazon FBA solution so fulfilled by Amazon. I'm going to give you a bit of a click through tour of some of the features that the team have designed and I will work to point out the value this can deliver to you and your business along the way.

So what have we actually built here? So as I'm sure a lot of you know, a lot of Amazon's main functionality was recently all merged migrated onto the Amazon API.

This has given us opportunity for the first time really, to start building out a proper Amazon FBA solution using the new API calls that are available to us.

We frame this behind our two main customer groups, so there is a lot of functionality in here for multi-channel customers who are using perhaps the Amazon FBA network as part of their method of fulfilment, across a multitude of channels and they might want to get visibility of the Amazon orders, their statuses from the Mintsoft engine, so saving you having to log in and manage multiple tabs etc, you can do it all from one place.

On the other hand, we might have 3PLs as well that are helping their clients to manage restocking Amazon fulfilment centres. And again, you know, having that sort of inventory visibility, having the ability as well to do a lot of it straight through the Mintsoft engine. So you're not uploading CVS anymore, you’re not, relying on old connections.

You can actually do it all straight into Mintsoft, so your clients can raise up the replen’s or you can raise up the shipping plans yourself. You can get those confirmations back from Amazon and then you can pick the orders and get them sent out.

So that's we’re going to be talking through today. So let's make a start, shall we? Let's have a look at actually setting it up in the first instance. So once you've had your Amazon FBA functionality enabled, it's super easy to get up and running.

So you can come to your connect page into your order integrations, which is going to find our Amazon integration here. Scroll down to one of the test clients of NOS enabled.

If you come across and then come in to edit. What you notice, nce the function is enabled for you, you will have an Amazon FBA tab up at the top right here. So if we click in, we've got a few basic functions here I can talk you through.

So this is kind of the the core working, so to speak. The first one is, is the FBI connection active for this particular Amazon account?

So obviously we'd switch that to on to get this set up and running. We've then got some systems that we can have some individual control over. The first part here is the sync of FBA orders.

So do we want to actually bring FBA orders into the system to see those statuses? It might be too much information for some people. Or folks might find it quite useful.

So again, we can switch that on and we can then set a timer delay. So the small system is 15 minutes. It just gives time for your orders to sync over.

We also have on here the number of days to check back from. So if you're spinning up for the first time, you know, to pick up the last week's worth of orders just to see where you stand.

You want to reduce that to just a couple of days if that makes more sense for you. We've also got count of the orders that they've actually been imported over the connection. So you can see that nice and clearly as well.

The next bit functionality we've got here are the Amazon FBA stock level sync. So as you'll see in a moment, you have the ability to view your FBA stock levels against the product file in Mintsoft.

So we'll show you that as we move through a little bit further with the demo. This basically turns that function on and off. And again, you can set a sort of stock level delay. So how often this process will actually trigger.

And the last two settings on here are to determine the type of shipping labels that you actually receive from Amazon when you are raising a shipping plan with them to replenish the fulfilment centres.

So you have the label type field on here. You've also got page site field on here. So we've included all of the Amazon standards so you can work the way that you need to.

Once you’re happy with all the settings, it's just a case of clicking update and you are ready to go with that particular store. So let's talk through a couple of the features.

So if we comes down as an FBI menu, first thing we'll say here is an option for FBA Orders Overview. So if we click into the orders overview and you can see here a list of all of the test orders that have been sent in from the API are now present in the system.

So you can see I have this just key data, really. The channel has been received from the client, the order, date and time name and first line of the address and then the order status and its actually shipped out, it has some tracking details here too, to be able to follow up on that.

Now, if the source is Amazon FBA, this is mostly for visibility. However, if it is from a third party source, for example, Shopify, you've got products on that particular order that set up to be fulfilled by FBA, then you would actually see Shopify as the source here. And within the actions you would also have the ability to cancel that order, depending of course on the order status with Amazon.

So if you did send one over accidentally, you would then be able to just jump in and correct that error.

So as we talk that through, that really the next kind of the function to talk through if you guys is going to be the third party order sync.

So there's a couple of elements to setting this up. First part here is going to be our marketplace mappings. So I can very quickly create a rule, for example, Shopify. But the destination country is the United States. I want to map this then to my Amazon U.S. marketplace that’s set up on the system.

Now, what this basically means is that if you've got products that are on an order, that I know are set up for fulfilment by Amazon as a priority, it will export them to Amazon for fulfilment from the U.S. marketplace. When the channel received is Shopify and then the country of delivery is the United States.

That basically means that you can use the system to handle some of your kind of export costs. So if you've already shipped a load of goods to Amazon in America, you don't want to ship, obviously a single item over, it is going to be cheaper and more efficient to fulfil from stock that’s held there, it gives you that option.

As part of this, you might actually want to sync y stock levels from Amazon FBA over to your third party marketplace, you might want to include them in the stock sync that is sent over to Shopify, for example.

So it's also possible to do this. So if we come into our products menu and then into extras. We’ll find on here the warehouse stock feed rules. We're jumping now to add a stock feed rule.

You can see not only do we have all of our test warehouses, but we now have our Amazon FBA marketplaces down here at the bottom. So I could select, for example, to sync stock from the German Amazon marketplace over to a Shopify store that I know is set up for Klein that works exclusively in Germany.

I can then make sure that the mapping was done. So any orders that came in by that Shopify store could then be sent to over to Amazon for Fulfilment. Just really great functionality there as well.

So let's look at the final piece of the puzzle here moving forward. So this is shipment plans. You've got some pre-created on the system here. But essentially the idea here is that you can create your shipment plan within Mintsoft, you can go for, you can choose products from the Mintsoft product files.

So you can see the images, you can see the quantity that's in stock. You can then create a shipment plan and send this up to Amazon. So this would then create a shipment plan on the system with an unconfirmed status.

Once that shipment plan has been confirmed by Amazon. And they will basically tell you the the address is going to go over to. So that will give you all of that detail. You essentially just create it for the marketplace itself.

And this will then confirm and create picks on the system. And if you expand that shipment plan. You can see the associated order picks that have been created for it down below and their statuses.

So first you click into Creation a shipment plan, we can show you some of that process. At the moment, this is the shipping details. This is basically where you're sending the goods from. This is the Amazon marketplace. So as it was, as I mentioned before, you don't actually specify the fulfilment centre you want to send to you simply say to the marketplace you want to fulfil. And Amazon will then send you back details of the best place to send those to.

You then have the sender details below and finally have your label prep preference. So this will be relevant to some of you 3PLs out there that do a lot of relabelling on behalf of your clients. So you do have different label types in here.

So Amazon label only, so as in all the details are correct and Amazon just apply the labels as needed Amazon label preferred or seller label. So if you're doing any kind of relabelling work, you can then use seller labels to add the correct ASIN etc.

Once you’re happy with all the details and that's been done, click next. It will present you with a standard Mintsoft store basket. You can then load up your stock as required and then present that to be confirmed.

Once these move across, they move over into your normal order pool and you'll just pick them as normal. So if you're used to picking orders and working with orders through Mintsoft, you'll be able to work with them that way.

There is also an option there as well with our new scanning app that’s up and coming to picks directly to pallets. If you're doing larger order assembly and you've got this or B2B capability within there as well, and we'll be happy to launch that to you guys soon.

The last thing to just touch on. Obviously, we touched on Amazon labels there. So probably worth mentioning that as well as the different tabs across your orders and integration pages, you do have in here as well against the product the ability to hold Amazon FBA information.

So again, you'll be able to upload this information in which is an Amazon FBA top here and this is where you will then start to call out the product as FBA active or not. So what you want to be able to sync this product over to Amazon for third party fulfilment and you also saw the ASIN here as well. So if that's required for relabelling, that's where we'll pull that field from.

So hopefully that's given you guys a good overview of the feature and it's given you a good bit of insight into what we've been designing. Now there is if there is some sort of standard task that you do with an Amazon that you are not seeing here, we do already have a lot of improvements from our beta testers that will be working on an additional functionality to this over the coming months.

If you want to have conversations with us about that, if you want to talk to us about the solution, if you want to actually add the solution to your Mintsoft, please reach out to your customer success managers off the back of this call.

They'll be able to get all that moving for you and put you in touch with the right people our side to have those conversations. So last thing for me is to just thank you all for your time today.

It's been great to talk to you all. It's been really great to show you all this. It's been a long time in the works. We can't wait to get you guys up and running with it all and and obviously deliver that value to you and your businesses.

So thanks so much. Enjoy your days. Bye.

So hope you all enjoyed the information provided there from Luke Owens, our Product Manager for Mintsoft. It's been a real exciting opportunity for them to deliver this new module into the platform.

And as Luke mentioned, if you would like any further information about the module, then please reach out to either myself, Lauren or Connor, or other to CSM within the Mintsoft team.

Okay, so just we're just going to share that slide again. The slide show. Oh, apologies. Is it not showing from your side? Yeah, perfect. There we go. Okay. Sorry. Thank you.

Okay, so now we're going to launch the poll on the webinar. And if you could just take a couple of minutes of your time just to complete it. We would really appreciate that.

So we're just going to launch that in a couple of seconds. Just bear with me one moment. There are actually two polls that we're putting out today. So this is our first one.

And then once we see those completed, will just launch the next one. Just give a little while longer just on this one. We just collect the remaining few votes. Okay. Looks like most people have voted on that one now. Thank you for that.

And we're just going to close that one and just launch our next one. And again, if you wouldn't mind just completing that for us, that would be really nice. I'll just give it a few more seconds just so we collect the just remaining votes that we've got here.

Okay, That's great. Thank you. So we'll close that poll off now. Thank you very much for everybody that shared the feedback on that one. So all of these, as with all of our webinars, they will be available on the support portal shortly.

We'll be sharing the link. So if there is anybody that would like to rerun the webinar again, just to follow up on the some of the finer details, then it will be available shortly.

And just to finish off for the day, if anybody does need to reach out to you and if the CSM this obviously myself and Lauren on the list there and also Scott Stoneman, who's one of our fellow colleagues for the premiere success plans and also Connor Kehoe for the Standard success plans.

So thank you very much for your time today. I hope you found the video useful and we hope you have a pleasant rest of the day. Thank you very much. Bye bye.

Thank you. Goodbye.