5 Best Warehouse Management Software Systems for 2024

The fast-pace and high demands of ecommerce mean that it’s tougher than ever for merchants to keep on top of warehouse management. However, finding the right software solution can help to streamline warehouse operations, boost productivity and improve customer experience.

 

With so many options on the market, it can be hard to know where to start, and the best warehouse management system (WMS) for one organisation might not be suitable for another.

 

To help you make the right choice, we’ve put together a summary of five warehouse management systems suitable for small and medium sized ecommerce businesses.

 

The software we’re exploring in this article are:

  • Despatch Cloud
  • ShipHero
  • Zoho Inventory
  • Mintsoft
  • Cin7

Our methodology for choosing the best warehouse management software

We’ve looked into the different options on the market, specifically focusing on warehouse management software providers that we feel are the most suitable for small to medium sized ecommerce businesses in the UK, their potential budget and their need for their software to scale with their growing business.

There are WMS systems on the market that are best suited for larger operations; however we have excluded them from this review.

We have explored each software by looking at their customer reviews across trusted review sites such as Trustpilot, G2 and Capterra, gathered information from their websites on pricing, functionality and specific features, and explored third-party software review articles.

For each warehouse management software listed, we’ve included an overview of why we consider them one of the best, highlighted the key features and their pros and cons – as detailed in real customer reviews.

To help you better compare the options overall, we’ve given each solution an average rating out of 5 stars, based on reviews from Trustpilot, G2 and Capterra.

Note: pricing information and reviews data in this article may change, but is correct at the time of writing (10/05/2024).

Despatch Cloud

Average Customer Review Rating: 4.1

Great scores on Capterra and Trustpilot, currently no reviews on G2.

Why is Despatch Cloud one of the best WMS solutions? 

Despatch Cloud is warehouse management solution that helps businesses to streamline their post-purchase order fulfillment processes. Their WMS system is well connected with over 200 ecommerce and shipping integrations and can help manage orders, warehouse operations and inventory from a single platform.

Despatch Cloud offer an all-in-one WMS option, however for smaller businesses that would prefer to manage orders, shipping or channels only, already have a WMS in place, or do not need a full suite of WMS functionality, their software can be used modularly instead.

Key features include: 

  • Order fulfillment
  • Ecommerce and shipping integrations
  • Mobile app & barcode scanning
  • Single and multi-warehouse management
  • Real-time analytics

Despatch Cloud pricing

Despatch Cloud’s warehouse management pricing is based on monthly order volume and has two tiers of functionality to choose from.

Pros of Despatch Cloud

  • 200+ pre-built integrations
  • Scalable pricing
  • Users report process and operational improvements

Cons of Despatch Cloud

  • Users report slow support response times
  • Users report set up of the system and integrations can be tricky
  • Features are charged separately

If you'd like a more in-depth review of Despatch Cloud, please visit Despatch Cloud vs Mintsoft.

Shiphero

Average Customer Review Rating: 4.3

Consistent scores of 4+ stars across all 3 review sites.

Why is ShipHero one of the best WMS solutions?

ShipHero is a warehouse management system that integrates with more than 50 of the leading e-commerce, marketplace, shipping and robotics platforms. As well as streamlining the end-to-end order process, its real-time ship rate shopping feature can help businesses to save money by quickly and easily comparing rates from logistics companies.

As well as offering standard warehouse management features, ShipHero also offers third-party fulfillment services, making it a great solution for smaller brands that may need some help fulfilling orders. This allows them to meet consumer demand and grow their business without complex logistics or costly overheads.

Additionally, third-party software review site G2 has recognised ShipHero as a leader in WMS for small businesses, further affirming its suitability within this market.

Key features include: 

  • One-click integrations
  • Inventory and order management
  • Multi-warehouse and order allocation
  • Putaway and picking strategies
  • Third-party fulfillment services

ShipHero pricing

ShipHero offers software packages and pricing tiers with different levels of functionality included, however their exact cost are not shared publicly online.

Pros of ShipHero

  • 50+ built-in integrations
  • Intelligent pick and pack strategies to optimise warehouse space
  • Real-time ship rate shopping

Cons of ShipHero 

  • Users report shipping delays
  • Users report slow support response times
  • Users report frequent bugs

If you'd like a more in-depth review of ShipHero, please read our article - ShipHero vs Mintsoft.

Zoho Inventory

Average Customer Review Rating: 4.4

Consistent scores of 4+ stars across all 3 review sites. 

Why is Zoho Inventory one of the best WMS solutions? 

Zoho Inventory is predominantly an inventory management system with warehouse management capabilities that enables users to manage a single or multiple warehouses to perform key inventory and order fulfillment tasks with the added efficiency of barcode scanning. It offers a range of integration options to connect to common ecommerce sales channels and shipping partners to centralise control of an ecommerce business.

Zoho Inventory is great for small to medium sized businesses as the free starter plan enables them to benefit from some of the essential warehouse management system features without paying a premium. While fairly limited, this could be suitable for sole traders, or small businesses just getting started with a WMS. There is also the option to upgrade to one of the paid pricing plans, allowing you to continue using Zoho Inventory as your order volumes grow.

Key features include: 

  • Inventory control
  • Warehouse management
  • Multi-channel listings
  • Order fulfillment
  • Comprehensive reporting

Zoho Inventory pricing

Zoho Inventory is available with a scalable pricing plan and there is a free version for up to 50 orders a month, one warehouse and two users.

Pros of Zoho Inventory 

  • Free version available
  • Clear, scalable pricing plans
  • Supports composite items

Cons of Zoho Inventory 

  • Free version only supports up to 50 orders/month, one warehouse and two users
  • Steep learning curve for new users
  • Users report dissatisfaction with third-party integrations

Mintsoft

We’d love to be considered one of the best while you’re looking at the various options available within the Warehouse Management Software market. Below, we have included information about our WMS solution, in the same format as the software options discussed on this page. We hope this gives you enough information to include us in your decision-making.

Average Customer Review Rating: 4.1

Great Trustpilot rating of 4.6, currently no reviews on G2 and minimal customer reviews on Capterra. 

Why should you consider Mintsoft as one of the best WMS solutions? 

Mintsoft is a WMS designed to help 3PLs, warehouses, fulfilment houses and online retailers to optimise their end-to-end fulfillment processes. It’s built and supported by industry experts from e-commerce, logistics and warehouse management, with over 150 integrations to streamline operations both within the retail environment and beyond.

Mintsoft is a great all-rounder, being able to support both 3PLs and e-commerce brands of all sizes that fulfil their own orders, offering solutions for monitoring inventory, picking and packing orders, and maintaining strong supplier relationships.

Key features include: 

  • Single dashboard for multi-channel listings
  • Complete inventory management
  • Seamless integrations
  • 3PL customer portal
  • Mobile app

Mintsoft pricing 

Mintsoft’s pricing packages are based on monthly order volume, so it’s able to scale up with the growth of your business.

Pros of Mintsoft 

  • Excellent scalability 
  • 150+ pre-built integrations 
  • Hands-on onboarding support 

Cons of Mintsoft

  • Fewer integrations supported for multi-channel listings
  • Some features are only available at an additional cost
  • Users report they’d like user interface updates*

*Our customers have access to a feedback portal which allow user feedback to be directly communicated to our Product Team and updates planned into the product development roadmap. User interface updates are scheduled during 2024.

Cin7

Average Customer Review Rating: 4.1

Good scores on G2 and Capterra, Trustpilot rating is slightly lower at 3.8.

Why is Cin7 one of the best WMS solutions?

Cin7 is predominantly marketed as an inventory management solution, however offers warehouse management functionality and are highly rated on third-party review sites when looking for ‘warehouse management software’. Cin7’s WMS features help to streamline the picking, packing and shipping process, while providing a real-time picture of inventory status across multiple systems, channels and regions.

Cin7 is capable of supporting small businesses and larger ecommerce brands, offering a clear inventory management solution as its base with additional functionality for warehouse management.

Third party software review site Capterra recognised Cin7 as being ‘best value’ and ‘best ease to use’ in 2023.

Key features include: 

  • Real-time inventory insights
  • Multiple warehouse management
  • API for custom integration
  • Automated reordering
  • Batch and expiration tracking

Cin7 pricing

Cin7 have 2 main solutions available, Omni and Core, charged monthly and with pricing tiers that offer various levels of functionality included.

Pros of Cin7

  • 700+ pre-built integrations
  • Connectivity and scalability
  • Hands-on onboarding support

Cons of Cin7

  • Limited ecommerce integrations
  • Users report frequent bugs
  • Users report slow support response times

If you'd like a more in-depth review of Cin7, please read our article - Cin7 vs Mintsoft.

Other WMS solutions

While researching warehouse management software, there are many options that appear in addition to the 4 we’ve explored in more detail – the below software options are all available to UK businesses.

  • BlueYonder
  • Manhattan Associates Active Warehouse Management
  • SAP Extended Warehouse Management (SAP EWM)
  • Oracle NetSuite WMS
  • Descartes Peoplevox WMS

 These WMS solutions have not been included in this article due to their relevancy to the requirements and potential budget requirements of the small and medium-sized business market we have addressed in this article.

Key considerations when picking a warehouse management software

Let’s take a look at some of the key considerations when comparing different warehouse management system examples.

The cost of WMS software

To choose the best warehouse management system for your business, you first need to set your budget. The cost of warehouse management software varies greatly depending on factors such as functionality, monthly orders, and the level of support you require. There are often different payment plans available, such as monthly rolling subscriptions or discounted annual packages, allowing you to choose an option that you can afford.

When considering your budget, it’s also important to remember that you get what you pay for. Free or low-cost WMS software might be appealing, and could be enough for smaller organisations with a simple business model, but they will lack the functionality and customer support of paid or premium software. Your company is likely to grow and expand, so choosing a cheap WMS that won’t scale could end up costing more in the long run if you have to upgrade.

Along with the price of the software itself, you need to consider the costs and savings associated with actually using it, such as the money saved by streamlining your warehouse management and the worker hours required for training and implementation.

Key requirements

The best warehouse management system for your business depends on its specific requirements. While smaller organisations may only manage a single warehouse and sell through a single channel, larger brands will require a WMS that supports multiple warehouses and multi-channel listings.

Before comparing different platforms, make a list of the essential WMS features that you need for your daily warehousing operations. Make sure that any solutions you shortlist include all of these, but aren’t stretching your budget with features that you have no use for.

Many warehouse management systems allow users to purchase additional modules, such as for finance or HR management, creating a bespoke, scalable solution to meet your needs both now and in the future. This is a great option that allows your business to invest in a WMS solution in the long term for a greater return on investment.

Integrations

Being able to integrate with other systems helps to further streamline your day-to-day business processes. Whether connecting with your existing software suite or with third-party solutions like PayPal and Amazon, seamless integrations and cross-platform support helps to optimise processes and provide a single source of truth for all users.

Integrations are a key area where free or low-cost WMS options will be lacking. As well as not being able to offer as many different choices, you’ll notice a difference in the ease of the integration process, the availability of continual updates, and the quality of customer support.

Be more efficient with Mintsoft’s WMS software

If Mintsoft sounds like the best warehouse management software for you, get in touch with us. Our friendly team will be happy to advise you on how our WMS can help you to streamline your processes and grow your business.

Book a demo to explore Mintsoft for yourself, or visit our complete guide to WMS to learn more about the benefits of implementing warehouse management software.