Order Management for Homeware

No matter your business model, your ecommerce order fulfilment can be handled with efficiency and accuracy. 

With connected order, stock and warehouse management, you can guarantee your customers will receive exactly what they've ordered, on-time and in full. Mintsoft supports ecommerce order types including: 

• Single orders
• Subscription orders
• Product bundles and kits
• Gift purchases

If you also sell B2B, or work with stockists, Mintsoft also supports picking and shipping in bulk.

Connect your ecommerce sales channels to centralise your order management, processing and fulfilment.

Our pre-built integrations support all popular ecommerce channels, including:

• Shopify
• Amazon
• TikTok
• eBay
• WooCommerce
• & 81 more.

Consolidate your order and inventory management as orders sync automatically from your marketplaces and online stores to begin the order fulfilment process.

Automatic inventory sync: As orders arrive, stock is allocated without manual intervention, and up-to-date inventory levels are communicated back to your stores - eliminating the risk of overselling. 

Smart bundle management: No need to ring-fence stock for bundles, as the system will automatically assign stock from your entire holding when a bundle is purchased. 

Simple reordering: Set custom minimum stock level numbers for every SKU and receive low stock alerts for timely re-ordering, so you're never out of stock. 

Multiple picking models: Optimise outbound picking with single, multi-tote and batch picking options. Re-bin picking is also supported.

Barcode verification: Assign barcodes to SKUs, locations, totes and courier cages to verify every stage of your picking, packing and shipping processes.

Minimise picking time: Warehouse picking routes optimised to ensure the most efficient walking route through the warehouse, for maximum efficiency.

Text-to-speech guidance: Warehouse workers can opt to hear guided instructions for picking orders. The voice commands will advise pickers which location to pick from and which item to pick.

Never login to a carrier portal again! Automatically raise shipments and generate shipping labels directly from Mintsoft.

Manage multiple couriers: Connect with your delivery partners directly via API integration, or through your chosen multi-carrier platforms. Order details will sync to the right courier to raise shipments.

Third-party shipping: Seamlessly handle orders that need to meet compliance for Shipped by TikTok and Amazon Shipping.

Smart courier routing: Automatically select the right courier and service using customisable shipping rules, defined by order or product attributes.

Easy label generation: Once shipment details have been synced to the carrier, you'll receive shipment details and labels ready to be printed during the packing process. Label printing can be triggered from the Mobile app. 

Keep customers updated: Shipment and tracking information will sync to Mintsoft and the relevant ecommerce store, so customer communications and shipping updates can be generated.

Quick returns processing: With just a few simple steps, your returned products will be processed.

Customisable returns categories: Customise your returns reasons to suit your business. Create your own drop down list of reasons, with the preset actions of ‘Good’, ‘Quarantine’ and ‘Scrap’ allocated to each.

Instant stock updates: Return 'Good' stock back to location and your stock levels will automatically be updated across Mintsoft and your sales channels, putting them back into circulation for sale, without delay.

Exchanges: Processing returns as an exchange will automatically create a new order for you, ready for it to be fulfilled for dispatch.

Powerful dashboards empower your leaders to easily track all business performance and warehouse productivity metrics, all from one place.

Track business health & performance: Create your own dashboards to track all your key business KPIs from one location. Create custom dashboards for different people, so they only see the vital data insights for their role.

Optimise warehouse productivity: Increase accuracy and efficiency through better visibility and ownership of productivity measures.

Reduce operational costs: Decrease operation costs, reduce errors and increase revenue by resourcing more efficiently and identifying the most profitable revenue streams such as your best selling SKUs.