Pro Dashboards

In this video, you’ll learn how the SLA Dashboard helps 3PLs monitor performance, avoid breaches, and stay on top of fulfilment commitments in real time. 

In less than 5 minutes, you’ll learn how to:

• Access the SLA Dashboard under Pro Dashboards
• View live performance metrics across all or selected clients
• Track outstanding vs shipped orders
• Monitor pick‑rate averages vs targets
• See SLA warnings, breaches, and orders at risk
• Check batch statuses, shipping progress, and idle batches
• Review outstanding orders by status, client, courier, and units
• Analyse client SLA compliance over the past 7 days
• Configure SLAs via cut‑off times, warning times, courier rules, and channels
• Upload or edit SLA rules in bulk or individually

With the SLA Dashboard, Mintsoft gives 3PLs instant visibility of operational risk, making it easier to prioritise work, maintain service levels, and keep every client informed and compliant.